How do I track my Phototile® orders?

Are you wondering where your order is? Find out here.

Tracking your orders by this tracking link

You will receive a tracking email once your order ships out. (might be in the spam folder of your mailbox). We will provide you a tracking link to see the status of your delivery.

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Tracking your orders in Phototile® APP

To track your order at any time, you could also click the “order history” to know the content and status of your package.

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Why do I receive my order but it only had 1/3 phototiles in the package?

If an order includes multiple photo tiles, we will separate them into 2 pieces of packages. Each may have separate delivery dates and tracking information.

Need more help?

Check out our FAQ, or simply contact our customer services to answer your questions.

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Know more about Phototile® Story.